Last updated: September 2026. This Privacy Policy explains how Gelagen ("we," "us," or "our") collects, uses, and protects your information when you visit gelagenbuy.com or place an order.
Information We Collect
We may collect information you provide directly, such as your name, email address, shipping address, and payment details when you place an order or contact support. We also collect standard technical information such as IP address, browser type, and pages visited.
How We Use Your Information
- To process and fulfill your order, including shipping and customer support
- To communicate with you about your order, our products, or promotions (you can opt out at any time)
- To improve our website, marketing, and customer experience
- To comply with legal and accounting requirements
Payment Information
Payments are processed through a secure, PCI-compliant third-party payment processor. We do not store your full card details on our servers.
Cookies
This site uses cookies and similar technologies to remember preferences, measure traffic, and support advertising. You can control cookies through your browser settings.
Third-Party Sharing
We do not sell your personal information. We may share information with service providers who help us operate the site, fulfill orders, or process payments.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at the email below.
Contact
Questions about this policy? Email support@gelagenbuy.com.